Upcoming Live Webinars
Are You Truly Wowing Your Customers?Includes a Live Event on 09/08/2016 at 11:00 AM (EDT)
One of the breakdowns in the delivery process that frequently occurs, is the lack of attention, training, and continued contact & marketing immediately after a piece of equipment is delivered. Your delivery process should include operator/technician training, an introduction of who and how to do business with parts & service, and wow the customer so much that their purchase decision is solidly confirmed by your Delivery Process. We will get you there with this webinar.
Establishing Effective Parts and Service Department ProgramIncludes a Live Event on 10/06/2016 at 11:00 AM (EDT)
How to get more productive
Everyone in the Dealership sells! Maximizing every precious interactionIncludes a Live Event on 09/29/2016 at 11:00 AM (EDT)
This practical session will help everyone understand the selling process and give your organization a “sales perspective” as each performs their primary duties. Gather everyone for this webinar and initiate a culture change to begin developing a powerful, effective team of support professionals.
Is your service department designed for peak performance?Includes a Live Event on 10/13/2016 at 11:00 AM (EDT)
The most productive service departments optimize flows. Best practices will be presented.
Online Marketing - Where’s It Going; How To WinIncludes a Live Event on 10/20/2016 at 11:00 AM (EDT)
Building a simple website and tweeting a few times does not constitute a good online strategy. Today online marketing is traditional marketing, strategy is more important than ever, and developing a solid comprehensive plan is the way forward. But where is it all going? When does marketing revolution become evolution? This session will explore where we are now, what’s coming next, and how to prepare your company to compete in 2015 and beyond. You’ll learn what content prospects and customers want, how to measure success, and how to get started.